Samuel Walker

I’m a customer educator and community builder for technical software users.

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Sam Walker headshot

I’m a customer educator and community builder for technical software users. I leverage my teaching background and intellectual curiosity to transform users from novices to advocates.

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  • Colgate University

    B.A., Environmental Geography and German

    During my BA in Environmental Geography at Colgate University I conducted a research project on the invasive species buffelgrass (Pennisetum ciliare) in the Sonoran Desert of Tucson, Arizona. For this project I created and analyzed a mail survey which assessed the connection between residents’ perceptions of the desert, their environmental values, and their knowledge and opinion of buffelgrass. I used this research to write my honors BA thesis, with Jake Brenner and Jessica Graybill as my advisers.

  • University of British Columbia

    M.A., Geography

    After graduating from Colgate I started my MA in Human Geography at the University of British Columbia with Elvin Wyly and Brian Klinkenberg as my supervisors. For my MA research project I compared the urban agriculture movements in Vancouver, British Columbia, and Detroit, Michigan, using both quantitative and qualitative methods. You can read my thesis here.

  • University of Toronto

    Ph.D., Geography

    In 2013 I started my PhD in Human Geography at the University of Toronto with Sarah Wakefield as my supervisor. While at the University of Toronto I have worked as a Teaching Assistant for a course on the global food system, was active in CUPE 3902, and served as President of the Graduate Geography and Planning Student Society from 2014-2015. I also worked as a Research Assistant on a project examining non-waged labor on Ontario’s agroecological farms with Mike Ekers and Charles Levkoe. Since defending my dissertation in Feburary 2018 I am based in Vancouver, British Columbia, where I am developing higher education training content at Safe Software.


Safe Software

Team Lead, Customer Education: 2020 to present

Education Developer & Analyst: 2018 to 2020


Spatial Data

Esri ArcGIS Desktop and Pro
MapBox and MapBox Studio


Basic tests
Factor analysis and PCA

Technical Writing

Microsoft Office

Qualitative analysis

In-depth interviews
Coding using NVivo 11


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